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1.We strive to ship every order within the same business day as the order is placed prior 12:00 pm PST. Tracking numbers are provided to customers within 1-2 business days.
All orders placed after 12:00 pm PST will be shipped out first thing the following business day.

*Please note: Weekends may affect shipping times for these methods.

  1. In case you have not received you order as stipulated within the delivery timeframe, please contact support at

  2. PGYTECH does not include import duties, taxes, or any miscellaneous shipping charges in the final cost of any order. These charges are the purchaser’s responsibility.

1.If your order contains an item that is on pre-order, it may not ship right away, or it may be split into multiple shipments. 
PRE-ORDER: New and not yet shipping. If your order an item, your shipment will be delayed until the item is available. Ordering a pre-ordered item, together with other items, may result in a delayed order. If an order contains regular items, it will be split into two shipments. The first part of the shipment will be per the regular pre-mentioned shipping method and the second part will be standard shipping. 

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